Employee E-Sewa
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  1. What is Member Portal?
 
  2. What is E-Passbook
 
  3. REG 01: WHO CAN REGISTER ON THE MEMBER PORTAL?
 
  4. REG 02: WHAT ARE THE ADVANTAGES OF REGISTRATION?
 
  5. REG 03: CAN A MEMBER CREATE HIS OWN USER ID AND PASSWORD ON THE PORTAL?
 
  6. REG 04: CAN A PF MEMBER WORKING FOR AN ESTABLISHMENT EXEMPTED UNDER THE EPF SCHEME ALSO AVAIL BENEFITS UNDER THE PORTAL?
 
  7. REG 05: A REGISTERED MEMBER HAS LOST/CHANGED HIS EXISTING MOBILE NUMBER. CAN HE/SHE CHANGE THE MOBILE NUMBER ON THE PORTAL?
 
  8. REG 06: WHAT ARE THE ADVANTAGES OF ADDING MULTIPLE DOCUMENT NUMBERS ON THE PORTAL?
 
  9. REG 07: IF ANY DOCUMENT NUMBER IS WRONGLY ENTERED, CAN IT BE EDITED?
 
  10. REG 08: WHY FOR EACH TRANSACTION THE MEMBER HAS TO GET AND ENTER THE PIN RECEIVED ON HIS/HER MOBILE NUMBER?
 
  11. REG 09: A MEMBER HAS USED ONE IDENTITY DOCUMENT TO REGISTER AND HAS FORGOTTEN THE SAME. CAN HE/SHE REGISTER AGAIN USING HIS/HER MOBILE NUMBER?
 
  12. PB 01: HOW CAN A MEMBER DOWNLOAD HIS/HER PASS BOOK?
 
  13. PB 02: WHAT ENTRIES WILL BE SHOWN IN THE PASS BOOK?
 
  14. PB 03: A MEMBER HAS LEFT SERVICE BUT NOT APPLIED FOR SETTLEMENT OF HIS ACCOUNT. CAN HE/SHE DOWNLOAD HIS/HER PASS BOOK?
 
  15. PB 04: THE MEMBER HAS GOT THE PIN ON HIS MOBILE NUMBER WHILE DOWNLOADING THE E PASSBOOK. BUT THE FIELD FOR ENTRY OF THE PIN IS NOT ALLOWING ENTRY. WHAT TO DO?
 
  16. PB 05: A MEMBER WORKING FOR AN ESTABLISHMENT EXEMPTED UNDER THE EPF SCHEME WANTS TO DOWNLOAD HIS/HER PASS BOOK. IS IT POSSIBLE?
 
  17. PB 06: WHILE DOWNLOADING THE E PASS BOOK A MESSAGE APPEARS “YOU HAVE ENTERED INVALID MEMBERS ID OR NAME” WHAT TO DO?
 
  18. PB 07: THE MEMBER HAS DOWNLOADED HIS/HER PASS BOOK BUT THERE IS SOME ERROR IN THE NAME. WHAT TO DO?
 
  19. PB 08: A MEMBER HAS DOWNLOADED HIS/HER E PASS BOOK. HOWEVER THERE ARE SEVERAL MISSING ENTRIES IN THE CONTRIBUTIONS. WHAT TO DO?
 
  20. PB 09: A MEMBER HAS DOWNLOADED HIS/HER E PASS BOOK. HOWEVER THE CONTRIBUTIONS DISPLAYED ARE LESS THAN THE ACTUAL DUES AS PER HIS/HER WAGES. WHAT TO DO?
 
  21. PB 10: A MEMBER HAS ATTEMPTED TO DOWNLOAD THE E PASS BOOK. HE IS NOT GETTING THE PIN. WHAT TO DO?
 
  22. PB 11: A MEMBER HAS TWO ACCOUNTS IN THE SAME ESTABLISHMENT? HOW CAN HE/SHE DOWNLOAD THE PASS BOOK FOR BOTH?
 
  23. PB 12: CAN THE MEMBER DOWNLOAD THE PASS BOOK OF AN ACCOUNT MULTIPLE TIMES?
 
  24. PB 13: A MEMBER HAS AN ACTIVE ACCOUNT BUT SOME OF THE EARLIER ACCOUNTS HAVE BECOME INOPERATIVE. HOW CAN HE/SHE GET THE DETAILS OF SUCH ACCOUNTS THROUGH THE PORTAL?
 
  25. PB 14: A MEMBER DOES NOT KNOW THE EPFO OFFICE UNDER WHICH HIS/HER ESTABLISHMENT IS COMPLYING. HOW CAN HE/SHE DOWNLOAD HIS/HER PASSBOOK?
 
  26. IW 1:Who is an International Worker (IW)?
 
  27. IW 2: Is an Indian worker holding COC (Certificate of Coverage), an International Worker?
 
  28. IW 3: Who is an 'excluded employee' under these provisions?
 
  29. IW 4: Who all shall become the members of the Fund?
 
  30. IW 5: Which category of establishments shall take cognizance of these provisions?
 
  31. IW 6: Whether PF rules will apply to an employee if his salary is paid outside India?
 
  32. IW 7: Whether PF will be payable only on the part of salary paid in India in case of split payroll?
 
  33. IW 8: 'Monthly Pay' for calculating contributions to be paid under the Act?
 
  34. IW 9: What portion of salary on which PF would be payable in case an individual has multiple country responsibilities and spends part of his time outside India?
 
  35. IW 10: Is there a minimum period of days of stay in India which the employee can work in India without triggering PF compliance?
 
  36. IW 11: Is there a cap on the salary up to which the contribution has to be made by both the employer as well as the employee?
 
  37. IW 12: Is there a cap on the salary up to which the employer’s share of contribution has to be diverted to EPS?
 
  38. IW 13: What is a Social Security Agreement (SSA)?
 
  39. IW 14: What are the provisions covered in a Social Security Agreement (SSA)?
 
  40. IW 15: What is the status of the Social Security Agreements (SSA)?
 
  41. IW 16: Should the eligible employees from any country other than the countries with whom India has entered a social security agreement contribute as International Workers?
 
  42. IW 17: Regarding Indian employees working abroad and contributing to the Social Security Scheme of that country with whom India has a Social Security Agreement, are they coverable for PF in India or treated as excluded employees?
 
  43. IW 18: Regarding Indian employees working abroad and contributing to the social security scheme of a country with which India DOES NOT have a Social Security Agreement, are they coverable for PF in India?
 
  44. IW 19: Whether foreign nationals employed in India and being paid in foreign currency are coverable?
 
  45. IW 20: Whether foreigners employed directly by an Indian establishment are coverable?
 
  46. IW 21: What is the criterion for receiving the withdrawal benefit for services less than 10 years under EPS, 1995?
 
  47. IW 22: How long can an Indian employee retain the status of "International Worker"?
 
  48. IW 23: Whether the International Worker will earn interest even after cessation of service after three years also in view of provisions of inoperative accounts?
 
  49. IW 24: Under what circumstances in which accumulations in the Fund are payable to an International Worker?
 
  50. IW 25: Under what condition the contributions received in the PF account are payable along with interest to International Worker?
 
  51. IW 26: Is there a cap on the salary up to which the contribution has to be made under the EDLI Scheme, 1976 by the employer?